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I want to pay for subscription but Contract and Payment page doesn't work

Victoria Grape shared this idea 13 hours ago
In Progress

My 30 day free trial is soon over and so I want to pay for subscription. However, when I click the Contract and Subscription page it takes a long time to load and then it just says:


Oops! An Error OccurredThe server returned a "401 Unauthorized".Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

Replies (3)

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1

They are doing some sort of maintenance. I've been unable to access settings for many hours now. Yet the service status page shows everything is in the green. Annoying. We'll just have to wait.

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Having the same issue.

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2

Hello,

We are currently performing maintenance work on our authentication mechanisms. As a result, some services may be temporarily unavailable. We have posted a banner regarding this on our login page. We have now changed the status page. Thanks for the hint.

Kind regards,


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Felix Kaspar
Teamlead
mailbox Support

Useful Links:

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