email section

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Hello,

I make that regularly :

2fa4a81621f23e70966184799590db09

I put my mailbox on wastepaper basket then I go on other web pages.

This is someone else who is hacking me to check the new messages I get ;

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He goes in unread messages when I am on other web pages.

It was just to communicate it to you.

Thank you

renelle henry

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Replies (1)

mailbox Support ●

Hello Renelle Henry,

thanks for your post!

If you are concerned that your device or one of your email accounts may have been compromised, we strongly recommend taking the following security steps:

Please change your mailbox password as well as the passwords of any other important accounts. Make sure to use different, strong passwords for each account.
Please also check whether any forwarding or unknown rules have been set up in your mailbox account.

For your own security, we also recommend changing the passwords for accounts linked to your mailbox, such as online shops, social media, online banking, and other mailboxes.

If you suspect that your device may be compromised, please run a scan with anti-malware software. If possible, perform this scan from an external device, such as a USB stick. Please also make sure that your operating system and all software are fully up to date.

If you are unsure how to proceed, it may be helpful to seek professional technical assistance locally. For any other questions regarding your account, please contact our Support team via support@mailbox.org.

Kind regards

Your mailbox Team

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