Download of archive not possible
Published
After having requested my archive, I can see it in my account but the click to download doesn't work. The icon changes its colour when clicking on it (from light to dark) but the download does not start.
I am using an Android device with Firefox.
Looking forward to any help. Thank You a lot!
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I have the same issue. Clicking the download button gives me a 500 internal server error in my browser console.
I have the same issue. Clicking the download button gives me a 500 internal server error in my browser console.
Hello to both of you, would you be so kind to open a ticket at https://help.mailbox.org so our support team can take action on this?
Please add these additional details in the ticket:
Best regards
your mailbox.org team
Hello to both of you, would you be so kind to open a ticket at https://help.mailbox.org so our support team can take action on this?
Please add these additional details in the ticket:
Best regards
your mailbox.org team
Same issue here
Linux/Chromium 113.0.5672.126
Linux/Firefox 100.0.2
Win 10 Pro/113.0.5672.93
Same issue here
Linux/Chromium 113.0.5672.126
Linux/Firefox 100.0.2
Win 10 Pro/113.0.5672.93
This is to confirm this challenge with our Business account
On May 13th, 2023 we created ticket #65311. Reporting this to the Mailbox.org team. Including the steps to reproduce and screenshots. We're waiting for their reply.
This is to confirm this challenge with our Business account
On May 13th, 2023 we created ticket #65311. Reporting this to the Mailbox.org team. Including the steps to reproduce and screenshots. We're waiting for their reply.
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