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not receiving emails since renewal

1079844 shared this idea 23 days ago
Proposed

I renewed my subscription at basic level but have not received my emails since I renewed. Why could this be? My profile shows me as active, I can log in, I am just not seeing my emails sent to me lately.

Replies (1)

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1

Same here. It’s showing I have e-mails in my inbox and unread folders but when I click into them they are not appearing in the detailed view window. I’ve raised a ticket but got no response. Would be grateful if anyone has any idea how to resolve this problem?

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