Not receiving certain emails (instagram)

Ashley Peppiatt shared this problem ago

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I've just recently set up a lite email account. I've set up an email alias and have signed up to a few services without problem when receiving confirmation codes. I'm trying to set up a new Instagram account but the confirmation code will not come through to my inbox. I tried it with the main address to see if it would come through and it did. I've temporarily disabled my spam filters but still nothing from the alias address. I only activated the email today, is it a case of wait and see or is there another issue? Thanks for any input!

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Replies (3)

Alex Bruch ●

Hi! Same problem here, in my case with ChatGPT and Amazon :(

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Ashley Peppiatt ●

I haven't tried those, but it worked fine with Etsy, just not Instagram!

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Gary Bodnar ●

Similar experience here. However, everything worked once I paid for the account. Would be nice to know that not all emails will be accepted into an unpaid account.

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Ashley Peppiatt ●

That's what I was hoping, so I paid for a light account but the issue still persists.

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TeCer ●

https://kb.mailbox.org/en/private/account-article/mailbox-org-free-trial-account/

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