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How do I send mail from a configured custom domain e-mail address?

Zsombor Cserny shared this idea 11 months ago
Proposed

I configured my custom domain 'example.com' and added mail addresses like 'johnsmith@example.com'.

If I send a mail from an external provider (eg. gmail) to 'johnsmith@example.com' it arrives just fine and I can reply to it from the mail address 'johnsmith@example.com'.

However if I compose a new mail in mailbox.org I can only select @mailbox.org ending e-mails as a sender and not my custom domain, eg. I can send from 'johnsmith@mailbox.org' but not from 'johnsmith@example.com'.

What do I miss, is there a setting for that somewhere?

Replies (4)

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Hi, I realize this is a few months old, but maybe still relevant. I'm on a trial account at the moment, and set up a custom domain. I could change my default sender address to my custom domain one, and then select any of the ones I'd set up in New Email popup in web interface.

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I've only signed up with Bombola and arranged external aliases in the last week, so maybe I am missing something, but I think it would be a good idea if Mailbox would display the current default email address on the E-mail page. It would also be good to be able to switch aliases in a single click on that page.

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It seems like whatever default alias you've set up in the settings will be the one that ends up being auto-selected when you write a new message. In the drop-down list, it's always the one at the top, visually separated from the rest of the list.

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Sorry, meant "only signed up with mailbox"

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Thanks beaverribbit, yes, I saw that was happening. It just seems a bit clunky, and likely to send messages from an incorrect alias.

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