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why can't i send emails?
In Progress
I keep getting the following error msg. Please note - I have paid for a contract.
Relay access denied
554-5.7.1 ******************
554-5.7.1 Please note: To avoid misuse, unpaid test accounts may not send e-mails to external mail addresses.
I like this idea 
No connection
Real-time notifications may not work
Hi Jeremy,
I just checked this and your account is paid and unlocked. Does it work now or are you still receiving this message?
With kind regards
Felix Kaspar
Teamlead mailbox Support
Hi Jeremy,
I just checked this and your account is paid and unlocked. Does it work now or are you still receiving this message?
With kind regards
Felix Kaspar
Teamlead mailbox Support
Hi, I have the same issue with an alias. It has successfully received an email from an external provider but when trying to respond to this email, I am getting the same answer.
Maybe I should wait a little while for things getting set up since I paid (and received my invoice) only an hour or two ago.
Will try again tomorrow...
Best regards
Marc
Hi, I have the same issue with an alias. It has successfully received an email from an external provider but when trying to respond to this email, I am getting the same answer.
Maybe I should wait a little while for things getting set up since I paid (and received my invoice) only an hour or two ago.
Will try again tomorrow...
Best regards
Marc
Hi, still banned from sending to external providers because of "unpaid account status".
I did pay and receive invoice by mailbox.org.
Hi, still banned from sending to external providers because of "unpaid account status".
I did pay and receive invoice by mailbox.org.
Hi, thank you so much for keeping me informed (by email) and solving this issue within a few hours.
Everything works like a charm now. I tried answering to external providers from the main address as well as from aliases, including attachments and forwarding.
I'd call this a good start and while your approach at the layout of your site and app is still new to me, I feel that everything makes sense and I will get familiar very quickly with the host of functions and options you are offering.
Best regards
Marc
Hi, thank you so much for keeping me informed (by email) and solving this issue within a few hours.
Everything works like a charm now. I tried answering to external providers from the main address as well as from aliases, including attachments and forwarding.
I'd call this a good start and while your approach at the layout of your site and app is still new to me, I feel that everything makes sense and I will get familiar very quickly with the host of functions and options you are offering.
Best regards
Marc
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