why can't i send emails?

jeremy milloy shared this idea ago

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I keep getting the following error msg. Please note - I have paid for a contract.

Relay access denied
554-5.7.1 ******************
554-5.7.1 Please note: To avoid misuse, unpaid test accounts may not send e-mails to external mail addresses.

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Replies (1)

Felix Kaspar ●

Hi Jeremy,

I just checked this and your account is paid and unlocked. Does it work now or are you still receiving this message?

With kind regards

Felix Kaspar
Teamlead mailbox Support

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jeremy milloy ●

Hi Felix, thanks for your reply. I still cannot send mail and I still receive the same error message.

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mailbox.org Support ●

Hi Jeremy,

thank you for the update. I have made some changes, does it work now? If not, please let me know, so I can look further into the matter.

With kind regards

Felix Kaspar

Teamlead mailbox Support

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jeremy milloy ●

it appears i can now send emails. thanks for your help. i also got an email saying my account had been hacked, which i sincerely hope is not the case. extremely bumpy start for me with this mail provider!

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