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TRASH

3539421 shared this idea 1 hour ago
Proposed

Hello,

For the past week, my account has been hacked, and now :

- When I delete emails, they disappear without my confirming the deletion.

- Some messages are deleted without my confirming them.

- Entire folders disappear without my confirming them.

Is anyone else experiencing this problem?

Sincerely, René


Hallo,

Seit einer Woche wird mein Konto gehackt, und jetzt passiert Folgendes:

- Wenn ich E-Mails lösche, verschwinden sie ohne meine Bestätigung.

- Manche Nachrichten werden ohne meine Bestätigung gelöscht.

- Ganze Ordner verschwinden ohne meine Bestätigung.

Hat jemand ähnliche Probleme?

Viele Grüße, René

Replies (1)

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1. Have you reset your main password?
2. Do you use 2FA? Have you checked 2FA devices?
3. Have you checked/deleted all app passwords?
4. Have you checked connected devices in the settings?

There is an option to immediately delete emails without moving them to Trash.

c60b38792bb76d816beec0e8ee38bbce

But I think there is no option to disable confirmation when deleting folders.

Maybe you should contact mailbox support.

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