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Reactivation page is in German despite English being selected

Dylan Landry shared this problem 3 months ago
Known

I was just trying to reactivate my account by adding funds to it but the payment page was in German. This was strange because in the bottom right of the site it says English is selected. This happened in Chrome and Firefox. I've never selected German for anything before on this site. I live in Canada and can't understand German. Chrome's translate feature didn't work on the page. To understand it I had to copy and paste each line of text into a translator.

Replies (2)

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Hello Dylan Landry,

we apologise for the inconvenience, the payment page should have been displayed in English. We have forwarded this issue internally to get it checked and corrected.


Kind regards

Your mailbox Team

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This is still an issue. I'm currently trying to re-enable my account, but I'm not sure what the subscriptions are.

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