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Mailbox support doesnt respond

Szilárd Seres shared this problem 3 hours ago
In Progress

I submitted Ticket#8787673 four days ago and still no response, even after sending a reminder through the helpdesk.

I own a domain (verified via DNS) and just need an address on it released from another account so I can use it on mine — a simple internal matter only support can fix.

Can someone please pick up Ticket#8787673?

Replies (1)

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Hello Szilárd Seres,

thank you for your request. A colleague has taken over your request already and sent you a reply via your ticket.

To help us keep the forum tidy and ensure that every request can be followed up properly, we kindly ask you to use your existing thread for any updates or additional questions regarding the same issue, rather than creating multiple posts.

This helps us keep the discussion in one place and makes it easier for both our team and other community members to follow along.

Thanks for your understanding and for helping us keep the forum well organised!


Kind regards

Your mailbox Team

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Useful links:

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