Welcome to the mailbox user forum
 

Exchange ActiveSync wrong password

Wes shared this problem 30 hours ago
Published

Hello,

I’m trying to set up Exchange ActiveSync on my iPhone using the Apple Mail app. However, whenever I try to set it up using the QR code – or even manually – it tells me my password is incorrect. Yet I can set up standard IMAP + SMTP using the same password. I’m wondering how I can sort this out. Using a custom domain as my main account adress

Replies (1)

photo
1

Using a custom domain as my main account adress

This comment is in trash! Restore
photo
1

Do you use 2FA? Do you use an application password for Exchange Active Sync? Application Passwords for Exchange Active Sync work for IMAP/SMTP but not vice versa. mailbox hasn't yet confirmed if this is a bug (that the Exchange password work for IMAP/SMTP) or if this is intended.

This comment is in trash! Restore
photo
Leave a Comment
 
Attach a file
Access denied