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Webmail 404
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Logging in at mailbox.org redirects to https://app.mailbox.org/appsuite/, which gives a 404. Webmail is inaccessible for the second time in a week, for a second server-side reason. What on earth is going on at mailbox? Get your act together.
Edit: Now it's "no healthy upstream." If you have started vibe coding, I suggest you stop immediately.
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Dear Jacques d'Eridu,
There was a technical issue which our administrators have resolved successfully.
We will thoroughly analyse the exact cause of this issue. As soon as we have further information, we will update you in this thread (English User Forum): https://userforum-en.mailbox.org/topic/5286-technical-issues-mailbox
We apologise for any inconvenience caused, and thank you for your patience.
Kind regards
Your mailbox Team
---
Useful links:
Dear Jacques d'Eridu,
There was a technical issue which our administrators have resolved successfully.
We will thoroughly analyse the exact cause of this issue. As soon as we have further information, we will update you in this thread (English User Forum): https://userforum-en.mailbox.org/topic/5286-technical-issues-mailbox
We apologise for any inconvenience caused, and thank you for your patience.
Kind regards
Your mailbox Team
---
Useful links:
Hello,
We now have more information about the incident. Due to an unfavorable configuration, the performance of our load balancers was severely impacted by an unusually high number of requests. As a result, email delivery and logins could only be processed in very small numbers and with significant delays. Our administrators identified and resolved the issue shortly thereafter.
However, it took some time for the backlog of tasks to be cleared and for logins and email delivery to resume functioning as usual.
Our administrators have already implemented several changes to our system and are working on additional measures to prevent this from happening again.
We apologize for the inconvenience caused.
With kind regards
---
Felix Kaspar
Teamlead
mailbox Support
Useful Links:
Hello,
We now have more information about the incident. Due to an unfavorable configuration, the performance of our load balancers was severely impacted by an unusually high number of requests. As a result, email delivery and logins could only be processed in very small numbers and with significant delays. Our administrators identified and resolved the issue shortly thereafter.
However, it took some time for the backlog of tasks to be cleared and for logins and email delivery to resume functioning as usual.
Our administrators have already implemented several changes to our system and are working on additional measures to prevent this from happening again.
We apologize for the inconvenience caused.
With kind regards
---
Felix Kaspar
Teamlead
mailbox Support
Useful Links:
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