Welcome to the mailbox user forum
Wrong or missing login data to access mail transport server smtp.mailbox.org
Solved
after credit added, I still cannot send any message no matter using the Web interface or Thunderbird.
"Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
please check, thx.
Files:
20230222_133530.png
The same problem 
No connection
Real-time notifications may not work
Hello, mailbox.org is using a sophisticated anti-spam-mechanism during the sign-up process. It appears that in your case it created a false positive and as a result, your account has been blocked. We are sorry for this inconvenience. Your account has now been fully unlocked and we hope you enjoy our services. Have a great day! Best regards, your mailbox.org-Team
Hello, mailbox.org is using a sophisticated anti-spam-mechanism during the sign-up process. It appears that in your case it created a false positive and as a result, your account has been blocked. We are sorry for this inconvenience. Your account has now been fully unlocked and we hope you enjoy our services. Have a great day! Best regards, your mailbox.org-Team
Me too - please unlock, thanks
Me too - please unlock, thanks
Same - please unlock
Thanks a lot
Same - please unlock
Thanks a lot
Please can you kindly help unblock my Account so I can be able to send mail, not sure why it was blocked
Thanks
Please can you kindly help unblock my Account so I can be able to send mail, not sure why it was blocked
Thanks
Hello mailbox.org Support! I'm having the same issue as well
Hello mailbox.org Support! I'm having the same issue as well
I have the same problem and can't send email, everything was fine just a day before.
Please take a look and let me know.
Thank you.
I have the same problem and can't send email, everything was fine just a day before.
Please take a look and let me know.
Thank you.
@Mai V:
I have re-enabled your mailbox.
Please make sure to stick to our terms and conditions.
Have a great day.
@Mai V:
I have re-enabled your mailbox.
Please make sure to stick to our terms and conditions.
Have a great day.
Hello, my wife just signed up for her mailbox.org account yesterday and is receiving the same error message. Her account is KimberlyM@mailbox.org. Can you please resolve this for her as soon as possible?
Hello, my wife just signed up for her mailbox.org account yesterday and is receiving the same error message. Her account is KimberlyM@mailbox.org. Can you please resolve this for her as soon as possible?
I'm receiving the same error, please unlock
I'm receiving the same error, please unlock
I was sending email and received the same error, please check my account, thanks
I was sending email and received the same error, please check my account, thanks
I'm having the same issue as well and as a light plan user I can't open technical ticket at the support center.
I'm having the same issue as well and as a light plan user I can't open technical ticket at the support center.
Hi Antonio,
in this case you can of course open a ticket with our helpdesk under another topic. mailbox.org is using an anti-spam-mechanism during sign-up. It appears that in your case it created a false positive and that your account has been blocked. We have unblocked your account so you can send e-mails now.
Your mailbox.org team
Hi Antonio,
in this case you can of course open a ticket with our helpdesk under another topic. mailbox.org is using an anti-spam-mechanism during sign-up. It appears that in your case it created a false positive and that your account has been blocked. We have unblocked your account so you can send e-mails now.
Your mailbox.org team
We are not able to send or reply to emails. This pops up: Wrong or missing login data to access mail transport server smtp.mailbox.org. Please check associated account's settings/credentials.
Please help us.
We are not able to send or reply to emails. This pops up: Wrong or missing login data to access mail transport server smtp.mailbox.org. Please check associated account's settings/credentials.
Please help us.
Same here, I could send an email and then I got the same issue. Could you please unblock my account?
Same here, I could send an email and then I got the same issue. Could you please unblock my account?
Same here. I opened a ticket, but I still don't have a response.
Same here. I opened a ticket, but I still don't have a response.
I'm experiencing two separate problems at once which leaves me no other option than writing you the problem here:
1) Just as the others complaining above, I get this error when I try to send an e-mail:
""Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
2) I cannot create a ticket, because I'm also experiencing the problem here: https://userforum-en.mailbox.org/topic/1832-logging-in-ticket-system
So I cannot create ticket for support, nor can I send any e-mails.
I'm experiencing two separate problems at once which leaves me no other option than writing you the problem here:
1) Just as the others complaining above, I get this error when I try to send an e-mail:
""Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
2) I cannot create a ticket, because I'm also experiencing the problem here: https://userforum-en.mailbox.org/topic/1832-logging-in-ticket-system
So I cannot create ticket for support, nor can I send any e-mails.
Same problem here
""Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
I created a ticket 8 hours ago, but I was expecting a quicker answer ...
Please, can you do something or refund my subscription
Thanks
Same problem here
""Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
I created a ticket 8 hours ago, but I was expecting a quicker answer ...
Please, can you do something or refund my subscription
Thanks
@drpchannard
@ Diabate 33
We have re-enabled you for sending. Sorry, that was a false positive.
Have a great day.
With kind regards,
Your mailbox.org team
@drpchannard
@ Diabate 33
We have re-enabled you for sending. Sorry, that was a false positive.
Have a great day.
With kind regards,
Your mailbox.org team
Same problem here
"Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
Same problem here
"Wrong or missing login data to access e-mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
I have the same issue, I can receive mails in thunderbird, but get an authentication failed error when trying to send.
I have the same issue, I can receive mails in thunderbird, but get an authentication failed error when trying to send.
Same problem here
"Wrong or missing login data to access mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
I also created a support ticket just in case - Ticket#8724223
Same problem here
"Wrong or missing login data to access mail transport server smtp.mailbox.org. Please check associated account's settings/credentials."
I also created a support ticket just in case - Ticket#8724223
Same problem here.
Can't send emails via Web interface, via Thunderbird and can't set up iOS Mail because of this issue. I also opened a ticket yesterday: Ticket#8729991
Thank you for resolving!
Same problem here.
Can't send emails via Web interface, via Thunderbird and can't set up iOS Mail because of this issue. I also opened a ticket yesterday: Ticket#8729991
Thank you for resolving!
Replies have been locked on this page!